| Summary | |
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• Six years with the California State Assembly, with achievements in policy and service. • Fourteen years in the technology sector as a writer, designer, and manager. |
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| Employment | |
| 2003 - 2009 |
District Director
, California State Assembly Managed the district office of Assembly Speaker pro Tempore Sally Lieber. Responsible for maintaining the speaker pro tem’s presence in the 22nd assembly district.
• Hired and supervised field representatives, policy consultants, schedulers, and interns.
• Researched policy issues. Gathered legislative input from constituents, organizations, and officials. • Supervised and conducted constituent casework. • Wrote speeches, letters, resolutions, press releases and handouts. • Represented the speaker pro tem at meetings and events. Addressed organizations, grass-roots groups, boards, hearings, and classes. • Received formal training in the legislative process, the California budget process, legislative ethics, and management. • Served in 2009 as a field representative in a transitional role for incoming assemblymember Paul Fong. |
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1996 - 2000
and 2002 - 2003 |
Technical Publications Consultant Clients included Adobe, Philips, Acuson, Infoseek, Global Village, WebTV, Unwired Planet, and more.
• Wrote and edited user guides, training materials, and web pages.
• Managed and recruited technical publications professionals. • Developed policies, procedures, templates, and style guides. |
| 2000 - 2002 |
Manager, User Interface Design
, BeVocal, Inc. (now Nuance) Managed voice user interface design and usability testing for BeVocal’s voice portal. Cofounded the department; recruited and managed writers, designers, and testers; defined the cross-functional design process; oversaw the definition of evolving design standards and principles. Responsible for the overall user experience, including call flow, interaction design, scripting, character development, and human factors. |
| 1995 - 1996 |
Director of Information Development
, Infoseek Corporation Founded and managed the publications group. Hired and supervised writers, editors, HTML developers, web site reviewers, and database developers. Established the directory of web sites. |
| 1991 - 1995 |
Writing Manager, Developer Documentation
, Frame Technology Corporation (now Adobe Systems, Inc.) |
| 1989 - 1991 |
Technical Writer
, Sun Microsystems, Workstation and System Server Organization |
| Other Experience | |
| 2008 | Guest lecturer, San Jose State University Justice Studies Department. |
| 1998 | Managed a successful campaign for local elected office. |
| 1997 |
Coeditor of the bilingual book “Cuentos de el Día de los Muertos” (Day of the Dead Folk Tales). |
| Education | |
| 1987 |
B.A. in philosophy, University of Utah |
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